BPM RealTalk

Tune into this insightful conversation with Greg Varner as he explores one of the most overlooked reasons why business transformations fail, organizational silos. Despite significant investments in strategy, technology and transformation initiatives, many organizations continue to struggle with execution.
In this episode, Greg explains why the real challenge is not strategy itself, but creating alignment across leadership teams, business functions and operational execution.
 

Tune into this insightful conversation with Marcy Pedersen, a continuous process improvement leader with experience across federal, municipal, and nonprofit sectors, as she explores how organisations can drive meaningful change in regulated environments without slowing innovation. 
 

Tune into this insightful conversation with Rick Chen, a seasoned process improvement leader, as he explores the critical shift from individual accountability to process accountability. He discusses why sustainable improvement requires a structured “board-to-floor” approach, and how organizations can build a culture where teams feel safe to identify inefficiencies while leaders drive change through visibility and engagement.  
 

Join us for an inspiring conversation with Ana Flavia Cavagnoli, as she shares her expertise on transformational leadership and sustainable business change. In this episode, Ana reveals why traditional management approaches fall short and how leaders can bridge the critical gap between strategic vision and operational execution to drive lasting organizational transformation.

Join us for a thought-provoking conversation with Dr. Tom Gao, Chief Technology and Digital Services Officer at the City of Sydney, as he shares hard-won insights from leading digital transformation at one of Australia’s local government organizations. In this episode, Tom exposes the critical gap between promised business cases and actual benefit realization, offering proven strategies for ensuring transformation investments deliver measurable value.

Join us for an insightful conversation with Dena Kempt, as she shares her expertise on the value of process mapping before official policies are established. In this episode, Dena reveals why waiting for perfect policies often leads to missed opportunities and how proactive process documentation can drive organizational efficiency and improvement. 

Join us for an insightful conversation with Maurizio Tessarotto, a digital transformation leader with over 15 years of experience in bridging technology and business. In this episode, Maurizio shares valuable perspectives on how organizations can unite business and IT teams to drive growth, optimize operations, and elevate the customer journey through strategic innovation. 
 

In this powerful episode of BPM RealTalk, host Bianca Kruger is joined by Marta Prewett, a seasoned transformation leader driving global business process excellence at NORMA Group. Marta shares her journey of building a high-performing BPM function from the ground up, and how her team successfully supported a multi-year global ERP rollout across a highly complex, M&A-driven organisation. 

Join us for a compelling conversation with Sundeep Thusoo, a global transformation leader with deep expertise in global business operations and strategy. In this episode, Sundeep shares how organisations can thrive in today’s AI-driven era by reimagining transformation through the lens of complex adaptive systems. 

Join us for an engaging conversation with Carlos de Castro, a strategic and operational excellence leader known for driving transformation across global teams and industries. In this episode, Carlos unpacks how leaders can effectively integrate purpose, people, processes, and practices to build a high-performance culture and deliver lasting impact.