BPM RealTalk

How AI and Emerging Laws are Reshaping BPM Practices: BPM RealTalk, Episode 11

Tune into this insightful episode where Azeeza Sunmonu, a leader in commercial operations and business process management with a strong background in law, economics, and finance across multiple industries, explores how artificial intelligence (AI) and emerging laws are reshaping BPM practices.

From Metrics to Mindset: Transforming Process Improvement into a People-Centric Journey : BPM RealTalk, Episode - 9

In this episode of BPM RealTalk, our host Mark Khabe engages in an enlightening conversation with Andy Willums, a seasoned expert with over 20 years of experience in project, program, and portfolio management. Andy delves into the critical shift from focusing solely on cost-related metrics to fostering a people-centred approach in process improvement initiatives

Gaining Frontline Support: Strategies to Secure Buy-in on BPM Initiatives: BPM RealTalk Episode 8

In the eighth episode of BPM Real Talk, our host Mark Khabe engages in an enlightening discussion with Christopher Smith, an expert in process improvement with over two decades of experience, particularly in the healthcare sector. Christopher underscores the significance of involving frontline staff early in BPM projects, emphasising their crucial role in day-to-day operations. 

Strategic Synergy Between Business and Technology for BPM Success: BPM RealTalk Episode 7

In the seventh episode of BPM RealTalk, our host Mark Khabe engages in a compelling discussion with Claire Grosjean, a leader in financial and operational management with extensive experience in continuous process improvement and implementing intelligent automation tools. Claire delves into the critical synergy between business and technology groups, highlighting how a strategic partnership can lead to greater BPM success. 

Beyond Processes & Technology: Placing People at the Heart of Transformation: BPM RealTalk Episode 6

In the sixth episode of BPM RealTalk, our host Mark Khabe engages in an enlightening discussion with Augusto Romero, a transformation leader with a wealth of experience spanning different industries. Augusto delves into the intricacies of implementing target operating models and emphasises the importance of empathy, co-creation, and mindset evolution in driving successful organisational change. 

Enhancing Retail Excellence: Leveraging Process Improvement Principles for Success: BPM RealTalk Episode- 5

In this illuminating episode of BPM RealTalk, host Mark Khabe sits down with Amine Ayad, a seasoned retail industry expert whose extensive experience spans renowned brands like Walmart, Home Depot, and Bed Bath & Beyond among others. Amin offers a treasure trove of insights gleaned from his rich background, diving into the intricacies of process improvement principles within the retail sector.

Calculating ROI for BPM initiatives within business cost centres: BPM RealTalk Episode - 4

In the fourth episode of BPM RealTalk, our host Mark Khabe engages in an insightful conversation with Kersty Christensen, a seasoned expert with over two decades of experience in providing strategic advice across diverse sectors, including government, private, and not-for-profit organisations. Kersty shares her valuable insights into calculating return on investment (ROI) for BPM initiatives within business cost centres, drawing from her diverse background.

Unlocking Sponsorship and Leadership Commitment in Improvement Initiatives: BPM RealTalk, Episode 3

Creating & Sustaining a Culture of Continuous Improvement: BPM RealTalk, Episode -2

Navigating Process Improvement in the Not-for-Profit Sector

In this debut episode of BPM RealTalk, join our host Mark Khabe as he engages in a candid conversation with Sharon Paulson, Head of Digital Workplace Services at ECH. Sharon, armed with over two decades of experience, provides a comprehensive overview of the challenges faced by the not-for-profit sector.