Beyond Processes & Technology: Placing People at the Heart of Transformation: BPM RealTalk Episode 6

In the sixth episode of BPM RealTalk, our host Mark Khabe engages in an enlightening discussion with Augusto Romero, a transformation leader with a wealth of experience spanning different industries. Augusto delves into the intricacies of implementing target operating models and emphasises the importance of empathy, co-creation, and mindset evolution in driving successful organisational change.